Privacy Policy TEN Fit
TEN Fit is committed to providing quality services to you, and this policy outlines our ongoing obligations in respect of how we manage your Personal Information. We have adopted the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth). The APPs govern the way in which we collect, use, disclose, store, secure, and dispose of your Personal Information. A copy of the Australian Privacy Principles may be obtained from the website of The Office of the Australian Information Commissioner at www.oaic.gov.au.
What is Personal Information and why do we collect it?
Personal Information is information or an opinion that identifies an individual. Examples of Personal Information we collect may include but is not limited to names, addresses, email addresses, phone numbers, and any other information that identifies an individual.
This Personal Information is obtained in many ways such as through online forms, via our website www.tenfit.com.au, social media platforms, phone calls, emails, or other. We don’t guarantee website links or policy of authorised third parties.
We collect your Personal Information for the primary purpose of providing our services to you, providing information to our clients and marketing. We may also use your Personal Information for secondary purposes closely related to the primary purpose, in circumstances where you would reasonably expect such use or disclosure. You may unsubscribe from our mailing/marketing lists at any time by clicking on the unsubscribe link in the email.
When we collect Personal Information we will, where appropriate and where possible, explain to you why we are collecting the information and how we plan to use it.
Sensitive Information
We recognize the importance of handling sensitive information responsibly and in accordance with privacy laws. Sensitive information, as defined by the Privacy Act, encompasses details such as an individual's racial or ethnic origin, political opinions, membership of a political association, religious or philosophical beliefs, membership of a trade union or other professional body, criminal record, or health information.
At TEN Fit, we may collect and use sensitive information only under specific circumstances and in compliance with the Privacy Act. One such instance may involve the collection of health information for the explicit purpose of providing personalised fitness or nutrition advice to our clients.
Rest assured that any collection and utilization of sensitive information will be carried out transparently and with the utmost respect for your privacy. We commit to using sensitive information only for the primary purpose for which it was obtained, for a secondary purpose directly related to the primary purpose, with your explicit consent, or where required or authorized by law. If you have any concerns or queries regarding the handling of sensitive information, please contact us at romy@tenfit.com.au
Your privacy and trust are paramount to us, and we are dedicated to ensuring the secure and responsible management of any sensitive information you choose to share with us.
Third Parties
Where reasonable and practicable to do so, we will collect your Personal Information only from you. However, in some circumstances we may be provided with information by third parties. In such a case we will take reasonable steps to ensure that you are made aware of the information provided to us by the third party.
Limitation of Liability:
We limit our liability for the use of third-party services and linked websites. We advise users to review the terms and policies of external platforms as we are not responsible for their content or practices.
Disclosure of Personal Information
Your Personal Information may be disclosed in a number of circumstances including the following:
• Third parties where you consent to the use or disclosure; and
• Where required or authorised by law.
Security of Personal Information
Your Personal Information is stored in a manner that reasonably protects it from misuse and loss and from unauthorised access, modification or disclosure.
When your Personal Information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify your Personal Information. However, most of the Personal Information is or will be stored in client files which will be kept by us for the minimum legal requirement of 7 years.
Access to your Personal Information
To access, update, or correct your personal information, please contact us in writing at romy@tenfit.com.au. To ensure security, we may require identification before releasing requested information. Your cooperation helps us maintain the accuracy and integrity of your personal data.
Children's Privacy:
Our services are not intended for children. We have an age restriction, and we do not knowingly collect information from individuals under 16 years of age. If you are under this age, please refrain from using our services.
Maintaining the Quality of your Personal Information
It is important to us that your Personal Information is up to date. We will take reasonable steps to make sure that your Personal Information is accurate, complete and up to date. If you find that the information we have is not up to date or is inaccurate, please advise us as soon as practicable so we can update our records and ensure we can continue to provide quality services to you.
Policy Updates
This Policy may change from time to time and is available on our website.
Privacy Policy Complaints procedure and Enquiries
If you have privacy-related concerns, please contact us at romy@tenfit.com.au. We take privacy seriously and will promptly address and investigate any complaints. Your feedback is crucial, and I am committed to resolving privacy issues effectively. Your privacy matters, and I appreciate your trust in my commitment to maintaining its integrity.
If you have any queries or complaints about our Privacy Policy please contact us at:
526 Bronte Rd, Bronte, 2024
0452 580 876